Return Policy

Unhappy with your purchase!, ask us for a return authorization*

You have a 14 days trial period to try the unit. If you are not happy, you may return it for a refund. The refund covers the cost of unit, plus any taxes you paid. It does not include the shipping and handling to get it to you.

You will also be responsible for paying to ship the unit back to the location it was shipped from. We suggest insuring your shipment for the full value.

To return your unit, please call our toll free number 877-369-8305 within 14 days of receiving the unit to aquire a return authorization number (RA#). Units will not be acceoted without a clear RA # on the outside of the box. We will provide the address where to send the unit back.

We also provide a 2 year warranty on the Chi Machine ©.